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Author Topic: PSN security compromised  (Read 9408 times)

Geese

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Re: PSN security compromised
« Reply #15 on: April 29, 2011, 08:51:37 AM »

Well, I am just looking forward to throwing this into my local GameStop's, Super PS3 Fanboy Guy's face next time I go in.

You should go in and act like you are unaware of the outage. Tell him you're looking for a good PS3 game to play online. See what he says.  :)
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adamsappel

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Re: PSN security compromised
« Reply #16 on: May 01, 2011, 11:23:53 AM »

http://blog.us.playstation.com/2011/...ble-this-week/

 Press Release: Some PlayStation Network and Qriocity Services to be Available This Week

 + Posted by Patrick Seybold // Sr. Director, Corporate Communications & Social Media

 SOME PLAYSTATION®NETWORK AND QRIOCITY™ SERVICES TO BE AVAILABLE THIS WEEK
 Phased Global Rollout of Services to Begin Regionally;
 System Security Enhanced to Provide Greater Protection of Personal Information

 Tokyo, May 1, 2011 – Sony Computer Entertainment (SCE) and Sony Network Entertainment International (SNEI, the company) announced they will shortly begin a phased restoration by region of PlayStation®Network and Qriocity™ services, beginning with gaming, music and video services to be turned on. The company also announced both a series of immediate steps to enhance security across the network and a new customer appreciation program to thank its customers for their patience and loyalty.

 Following a criminal cyber-attack on the company’s data-center located in San Diego, California, U.S.A., SNEI quickly turned off the PlayStation Network and Qriocity services, engaged multiple expert information security firms over the course of several days and conducted an extensive audit of the system. Since then, the company has implemented a variety of new security measures to provide greater protection of personal information. SNEI and its third-party experts have conducted extensive tests to verify the security strength of the PlayStation Network and Qriocity services. With these measures in place, SCE and SNEI plan to start a phased rollout by region of the services shortly. The initial phase of the rollout will include, but is not limited to, the following:

Restoration of Online game-play across the PlayStation®3 (PS3) and PSP® (PlayStation®Portable) systems
 -This includes titles requiring online verification and downloaded games
 Access to Music Unlimited powered by Qriocity for PS3/PSP for existing subscribers
 Access to account management and password reset
 Access to download un-expired Movie Rentals on PS3, PSP and MediaGo
 PlayStation®Home
 Friends List
 Chat Functionality


 Working closely with several outside security firms, the company has implemented significant security measures to further detect unauthorized activity and provide consumers with greater protection of their personal information. The company is also creating the position of Chief Information Security Officer, directly reporting to Shinji Hasejima, Chief Information Officer of Sony Corporation, to add a new position of expertise in and accountability for customer data protection and supplement existing information security personnel. The new security measures implemented include, but are not limited to, the following:

 Added automated software monitoring and configuration management to help defend against new attacks
 Enhanced levels of data protection and encryption
 Enhanced ability to detect software intrusions within the network, unauthorized access and unusual activity patterns
 Implementation of additional firewalls

 The company also expedited an already planned move of the system to a new data center in a different location that has been under construction and development for several months. In addition, PS3 will have a forced system software update that will require all registered PlayStation Network users to change their account passwords before being able to sign into the service. As an added layer of security, that password can only be changed on the same PS3 in which that account was activated, or through validated email confirmation, a critical step to help further protect customer data.

 The company is conducting a thorough and on-going investigation and working with law enforcement to track down and prosecute those responsible for the illegal intrusion.

 “This criminal act against our network had a significant impact not only on our consumers, but our entire industry. These illegal attacks obviously highlight the widespread problem with cyber-security. We take the security of our consumers’ information very seriously and are committed to helping our consumers protect their personal data. In addition, the organization has worked around the clock to bring these services back online, and are doing so only after we had verified increased levels of security across our networks,” said Kazuo Hirai, Executive Deputy President, Sony Corporation. “Our global audience of PlayStation Network and Qriocity consumers was disrupted. We have learned lessons along the way about the valued relationship with our consumers, and to that end, we will be launching a customer appreciation program for registered consumers as a way of expressing our gratitude for their loyalty during this network downtime, as we work even harder to restore and regain their trust in us and our services.”

 Complimentary Offering and “Welcome Back” Appreciation Program
While there is no evidence at this time that credit card data was taken, the company is committed to helping its customers protect their personal data and will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in each region.

 The company will also rollout the PlayStation Network and Qriocity “Welcome Back” program, to be offered worldwide, which will be tailored to specific markets to provide our consumers with a selection of service options and premium content as an expression of the company’s appreciation for their patience, support and continued loyalty.

 Central components of the “Welcome Back” program will include:

Each territory will be offering selected PlayStation entertainment content for free download. Specific details of this content will be announced in each region soon.
 All existing PlayStation Network customers will be provided with 30 days free membership in the PlayStation Plus premium service. Current members of PlayStation Plus will receive 30 days free service.
 Music Unlimited powered by Qriocity subscribers (in countries where the service is available) will receive 30 days free service.


 Additional “Welcome Back” entertainment and service offerings will be rolled out over the coming weeks as the company returns the PlayStation Network and Qriocity services to the quality standard users have grown to enjoy and strive to exceed those exceptions.

SNEI will continue to reinforce and verify security for transactions before resuming the PlayStation®Store and other Qriocity operations, scheduled for this month.

 For more information about the PlayStation Network and Qriocity services intrusion and restoration, please visit http://blog.us.playstation.com. or http://blog.eu.playstation.com/
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RuFfNeCk

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Beer Monkey

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Re: PSN security compromised
« Reply #18 on: May 03, 2011, 05:11:48 PM »

American Express just contacted me.  They read three different charges to me for verification, all dated today, to three different businesses, for a total of almost $800.  None of the charges are legit.

They cancelled my card and are overnighting a new one.

This is the first time I've had fraudulent charges placed on a card in six years.

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Failsafe

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Re: PSN security compromised
« Reply #19 on: May 03, 2011, 07:26:02 PM »

Holy shit!

I've been watching my credit card transactions online for the last few days. Nothing suspicious. I'm still waiting until I can log into my PSN account and confirm what card number is actually on there.
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Beer Monkey

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Re: PSN security compromised
« Reply #20 on: May 04, 2011, 04:14:40 AM »

Holy shit!

I've been watching my credit card transactions online for the last few days. Nothing suspicious. I'm still waiting until I can log into my PSN account and confirm what card number is actually on there.

I have six major credit cards.  AMEX is the only one I used on PSN.

Could it be a coincidence? Theoretically, sure.

Yes, this could happen to anybody.  Hopefully not Apple/iTunes, because if so it's going to hit almost everybody I know.
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sean80

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Re: PSN security compromised
« Reply #21 on: May 04, 2011, 08:10:31 AM »

A class action has been started in Canada.  The lead plaintiff is a 21 year old female from Toronto.  They are suing for $1 billion on behalf of the one million Canadian PSN users.
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Geese

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Re: PSN security compromised
« Reply #22 on: May 04, 2011, 08:37:28 AM »

That sucks, Mike. Makes me feel a lot better about canceling my card (I was originally thinking I might have over-reacted).
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Failsafe

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Re: PSN security compromised
« Reply #23 on: May 15, 2011, 12:32:04 PM »

...and it's back. Firmware update 3.61 forces a password change.

Upon logging back in, I discovered that my credit card was expired and it had my old address. Yes!
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FLYING SE7EN

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Re: PSN security compromised
« Reply #24 on: May 16, 2011, 09:17:27 AM »

Mine was an expired card as well.  Feel uncomfortable having to update it with one that isn't. 
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Failsafe

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Re: PSN security compromised
« Reply #25 on: May 16, 2011, 12:41:39 PM »

Mine was an expired card as well.  Feel uncomfortable having to update it with one that isn't. 

I deleted mine completely. I figure if I need to buy something, I'll buy a $$$ card for it.
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fetterdave

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Re: PSN security compromised
« Reply #26 on: May 16, 2011, 05:26:06 PM »

This package will be made available to all existing registered PlayStation Network and Qriocity users in North America (US and Canada), and will be made available shortly after we have fully restored the service. More specific details about these offers and eligibility requirements will be posted as the services go live.

All PlayStation Network customers can select two PS3 games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever.

Dead Nation
inFAMOUS
LittleBigPlanet
Super Stardust HD
Wipeout HD + Fury

For PSP owners, you will be eligible to download two PSP games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever.

LittleBigPlanet (PSP)
ModNation Racers
Pursuit Force
Killzone Liberation

A selection of “On Us” rental movie titles will be available to PlayStation Network customers over one weekend, where Video Service is available. Those titles will be announced soon.
30 days free PlayStation Plus membership for non PlayStation Plus subscribers.
Existing PlayStation Plus subscribers will receive an additional 60 days of free subscription.
Existing Music Unlimited Premium Trial subscription members will receive an additional 30 days of free premium subscription.
Additional 30 days + time lost for existing members of Music Unlimited Premium/Basic subscription free of charge for existing Premium/Basic members.
To welcome users Home, PlayStation Home will be offering 100 free virtual items. Additional free content will be released soon, including the next addition to the Home Mansion personal space, and Ooblag’s Alien Casino, an exclusive game.
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FLYING SE7EN

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Re: PSN security compromised
« Reply #27 on: May 17, 2011, 10:06:19 AM »

Deleted my billing info.  Playstation store is still down.  Can't redeem "Welcome Back" stuff until it comes back up.
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Glockdeucedeuce

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Re: PSN security compromised
« Reply #28 on: May 17, 2011, 03:07:13 PM »

This package will be made available to all existing registered PlayStation Network and Qriocity users in North America (US and Canada), and will be made available shortly after we have fully restored the service. More specific details about these offers and eligibility requirements will be posted as the services go live.

All PlayStation Network customers can select two PS3 games from the following list. The games will be available for 30 days shortly after PlayStation Store is restored and can be kept forever.

Dead Nation
inFAMOUS
LittleBigPlanet
Super Stardust HD
Wipeout HD + Fury



Of this list....  What games should I get?  I am planning on one of them being Wipeout.  I was thinking Wipeout and maybe Infamous...   Any suggestions? 
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Geese

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Re: PSN security compromised
« Reply #29 on: May 17, 2011, 03:29:33 PM »

If you haven't played Infamous - then I'd pick that up. I quite enjoyed it. I'm going to roll with Dead Nation and Super Stardust. (I already own LBP and I'm just not feeling Wipeout)
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